Privacy Policy and GDPR
1. Object
This policy aims to inform website users about how EVLer Group SRL, operating under the trade name CSWP, collects and processes their personal data. This process is carried out in strict compliance with the General Data Protection Regulation (GDPR).
2. Data controller
The data controller is:
Trade name: CSWP
Company name: EVLer Group SRL
VAT: BE1031.707.440
Address: 42 Street Rodenbach, MB2, 1190 - Forest, Brussels-Capital Region, Belgium
Contact : administration@cswp.be
3. Data collected
In accordance with the fields in our quote request form, we collect the following data that you voluntarily provide to us:
Identity: Name and Surname.
Contact details: Email address and telephone number.
Professional information: Status (Individual/Professional), name of your company and VAT number.
Location: Full address of the intervention (Street, Postal code, City, Country).
Project details: Type of intervention, subject, content of your message (your request), availability for an appointment and attached files.
Email Address (Marketing): Email address subscribed to the newsletter.
4. Purpose of processing
This data is collected solely to respond to your inquiries and provide personalized quotes for our cleaning services. Nettoyex is committed to never selling or renting your data to third parties.
5. Legal basis
The processing of your data is based on:
Your explicit consent, demonstrated by submitting the form.
The company's legitimate interest in responding to its customers and prospects to provide a tailored offer.
6. Shelf life
Your data will be kept for the time necessary to process your request. If no contractual collaboration results, your data will be deleted within a maximum of 5 years after our last contact.
| Collected data | Purposes of processing | Retention period |
| Identity (Last Name, First Name) | Customer relationship management, preparation of quotes and contracts. | Contractual relationship duration + 10 years. |
| Contact details (Address, Email, Phone) | Execution of services (delivery and technical access) and invoicing. | Contractual relationship duration + 10 years. |
| Payment data | Processing of financial transactions and proof of payment. | 7 to 10 years depending on Belgian tax obligations. |
| Email Address (Marketing) | Sending newsletters, promotional offers or greetings (only if the customer has consented or is already a customer). | Until the customer unsubscribes or 3 years after the last contact. |
| Technical data (Websites) | Audience analysis (via cookies) and security of sites created by CSWP. | A maximum of 13 months for audience measurement cookies. |
Content and materials provided (Photos, texts, documents, logos) | Provision of services (graphic design, web development, pre/post cleaning assessment). | Mission duration. Archiving possible for 2 years after the end of the contract to prove the proper execution of the work. |
Technical access (Access codes, passwords) | Configuration and maintenance of digital services (hosting, social networks). | Only during the technical intervention. Immediate removal upon termination of the contract or upon request. |
7. Data recipients
The sole recipient of your data is the manager of EVLer Group SRL (Nettoyex). Your data is not transferred to any external service provider, except where legally required or when using GDPR-compliant cloud tools.
8. Your rights
In accordance with the GDPR, you have the following rights regarding your personal data:
Right of access and rectification: Consult and modify your data.
Right to erasure: Request the deletion of your data (except for legal obligations to retain it).
Right to object: To object to the use of data for marketing purposes.
Right to data portability: To receive one's data in a structured format.
To exercise these rights, please contact us at: administration@cswp.be. You will receive a response within a maximum of 30 days.
9. Cookies
The site may use cookies in order to:
to ensure its proper functioning,
analyze website traffic,
improve the user experience.
The user can configure or refuse cookies at any time via their browser or a consent banner.
10. Transfer outside the European Union
Data is not transferred outside the European Union, except via tools compliant with the GDPR (e.g. cloud services with adequate contractual clauses).
Commitment to data protection
We are committed to respecting and protecting the privacy of our users in accordance with the General Data Protection Regulation (GDPR). All personal data is processed transparently, securely, and in compliance with your fundamental rights.
Transparency and control
You have full access to your personal information, as well as the right to correct, delete, or restrict its processing. Our policy aims to guarantee you complete control over your data, while ensuring its confidentiality and security at every stage.
Consent management
Your consent is required for any collection or processing of personal data. You can modify or withdraw your consent at any time via our dedicated interface, thus ensuring simple and compliant management of your preferences.
Fundamental principles of the GDPR
We implement rigorous technical and organizational measures to ensure the security of your data. All information is stored in protected environments and access is restricted to authorized personnel only, in accordance with applicable legislation.